Positions Available
Casino Dealer • Deal table games efficiently, provide excellent customer service and ensure maximum games security • Demonstrate good technical skill such as, chip work, float management, card placement and accurate payouts as you deal table games • Help the Pit Supervisor with player tracking and game observation • Provide excellent customer service • Training will be provided Cage Cashier • Handle all internal/ external cash and cash equivalent transactions (gaming chips, checks, front money etc.) to support casino operations • Basic numeracy skills is required • Normal colour vision is required • Prior working experience as cashier & bank tellers is advantageous • Able to work rotating shifts, weekends & public holidays Count Cashier • Responsible for the collection, counting and reconciliation of the casino cash counting requirements • Prior experience as cashier and bank tellers will be advantageous • Basic numeracy skills is required • Prior experience as cashier and bank tellers is advantegous • Able to work rotating shifts, weekends & public holidays Surveillance Operator • Operate the central monitoring/communication console • Evaluate and analyze information and available statistics • Respond to situations identified through surveillance and computer analysis systems • Report illegal activities, and provide accurate information to customers • Able to converse in English • Good customer service & communication skills • Basic numeracy skills is required • Normal colour vision is required • Able to work rotating shifts, weekends and public holidays Cleaning Public Area Supervisor • Supervise a team of attendants in meeting the cleanliness and hygiene standard required by the Company • Monitor and ensure the hygiene standard of the cleaning facilities/equipments • Train attendants on the proper cleaning and hygiene of public amenity • Prior experience in hospitality industry • Be able to speak basic English & Mandarin • Able to work 3 rotating shifts Public Area Attendant • Perform general cleaning duties in public areas (i.e., wipe down stairwells, maintain all ash urns, clean candle glass), and general dusting of public areas. • Perform vacuuming, carpet cleaning, cleaning sanitary area. • Ensure all glass doors are cleaned and maintained, and responsible for cleaning lobby fountain, phone dividers. • Maintain, at all times, a neat and clean professional appearance. • Ensure work area is clean when finished. • Must be physically fit. • Endure physical movements throughout work area. • May exert physical effort in transporting supplies and light machinery. • Preferably understand simple English. Cleaning Assistants • Execute all cleaning requirements in the MICE area in conjunction with the Banquet Event Order requirements. • Must be well-versed in handling all equipments in a proper and required manner. Supervisors - Cleaning • Organize, direct and control daily activities of the cleaning process and support functions. • Ensure the staging and sterilization of supplies / equipments, and the cleaning / sanitization for processing areas and controlled environments. F & B Captains • Ensure smooth implementation and execution of all banquet events. • Supervise employees to ensure established standards are maintained during events. • Ensure that all equipment is serviced, clean and functional prior to events, and utilized as per safety standards. • Ensure proper handling of food and beverage, equipment, meeting supplies, crockery, glassware. • Ensure guest satisfaction by identifying and responding to guest needs. • Assist the Asst. Managers, Banquet Operations in conducting regular inventory checks with relevant departments. • Implement all cash control-handling policies and procedures are followed. • Perform any reasonable requests assigned by Director of Banquet / Banquet Manager or Asst. Managers for the department / company needs. • Vocational school or above, certificate in Food and Beverage Service or equivalent. • Two years in hospitality operations in similar role, preferably include experience in a convention and exhibition center. • Experience in handling large scale catering and conference management. • Know how to read banquet event orders / relevant reports generated via • Types of banquet service. • Clear written and verbal communication skills, good command of English, Mandarin and minimum of one additional language. • Good time management skill. • Be willing to work any day and any shift. • Able to carry heavy workload. Hostesses • Take reservations, answer phone and seat guests in the restaurant. Waiters/Waitresses • Take food and beverage orders and serve guests. Room Service Servers • Assist in setting up IRD & Private Bar in each room for the opening. • Assist in setting up the IRD & Private Bar workstations & pantries. • Attend all Pre-Opening Orientation & Training sessions. • Assist in the Recruitment of staff for IRD & Private Bar. • Provide food & beverage service to guests according to IRD & Private Bar specifications and exceed their expectations. • Assist in maintaining cleanliness and organization of the IRD & Private Bar areas and equipment. • Assist the IRD & Private Bar leadership team in taking orders, retrieve and serve F&B orders into the rooms and other designated areas. • Completion of high school “O” Level. • Diploma in any field is an advantage. • Minimum one year’s experience in customer service / guest contact roles, preferably in a hospitality organization. • Proficient in verbal and written English. • Ala-carte service experience. • Bartending experience is an advantage. • MS Office proficient. • Micros knowledge. Banquet Supervisors • Supervise room set-ups, service and clean-up of all banquet functions. Banquet Attendants • Serve food and beverage to guests and provide banquet setup and tear down. Cashiers • Ring up checks, receive and disburse money in the restaurant. Head Bartenders • Supervise all areas of the Bar. Bartenders • Mix and serve drinks to guests. Cocktail Servers • Take drink orders and serve beverages to guests. Banquet Porters • Prepare and dismantle beverage set ups. Chefs de Partie Pre-Opening • Support the Chef de Cuisine and the team in ensuring the efficient preparation for all aspects of the opening phase of Marina Bay Sands. Post-Opening • Assign and supervise work to Commis Cook, • Cook Trainee and Kitchen Helper. Expose Cook Trainee to various processes of food production. • Be willing to undertake additional duties and responsibilities of work outside the normal daily/weekly routine but within the overall scope of the position. • Able to demonstrate a positive attitude and take pride in one’s work. This must be reflected in the product produced for our guests to consume. • Be aware of and adhere to company policies and statutory requirements with regards to health and safety, sanitation, and fire procedures. • Vocational School or above, Culinary Diploma or Certificate. • 4 years’ cooking experience after apprenticeship, minimum 24 years old. • Working knowledge of menu planning, soups, sauces, meat, poultry and seafood items. • Knowledge of detailed processes in food production, especially preparation of ingredients. • Working knowledge of point of sales. • Knowledge in kitchen equipment and monitoring. • Knowledge in basic hygiene and sanitation practices. • Able to perform all basic kitchen task and can train junior staff. • Maintain high standards of grooming for oneself and subordinates ensuring good customer relations are maintained at all times, in particular when working in the public areas of the hotel. • Monitor the production of food items to ensure they are in compliance with the prescribed recipes and specifications. Adhere to all the standards of food presentation, production, and portioning controls. • Ensure quality of food items according to the standards in place. It includes ensuring all food items are in perfect sanitary condition, applying “First in First out!” kitchen best practice. Commis Chefs • Line cooks, garde manger and production. Stewarding Supervisors • Supervise, monitor and inspect the performance of the Stewarding team members to ensure that all daily work is completed to the Hotel standards. • Provide support to the Stewarding Manager in various other administrative, training or other duties as directed to do so. • Be knowledgeable about the wares and equipments used in the Kitchens, their cleaning and sanitization procedures. • Vocational School or above. • Two years' supervisory experience in Stewarding role. • Able to speak English and Mandarin. • Be willing to work any day and any shift. • Able to carry heavy workloads and lift up to 50 lbs. Stewards • Ensure the cleanliness of kitchenware, kitchen equipment and all restaurant tableware. • Washing dishes, silverware and kitchen equipments, cleaning and sanitizing stewarding work areas and all food productions areas in accordance to Hotel standards. • Relocate and set-up clean wares and equipment to the designated areas. • Carry out heavy cleaning jobs in and around stoves and other kitchen equipment, walk-in or reach-in fridges and freezers. • Primary School education. • Able to handle carrying of heavy trays and loads. • Able to work a 6-day work week, understand simple English. • Able to work 3 rotating shifts, weekends and public holidays. Guest Service Guest Service Agents - Reservations • To deliver excellent customer service such as information of the hotel. • To cross- and up-sell the hotel’s products and services. • Develop and maintain a regular pattern of sales calls. • Achieve a high level of customer service delivery across the operations. • Manage all service issues in a timely and professional manner and escalate accordingly where required. • Diploma or Fresh Graduates. • Appropriate certification in Hotel studies is an added advantage. • Candidate with strong background in Hotel’s Reservations or similarance environment will be an added advantage. • Have worked in a call center environment is highly desired. • Must be computer literate and have internet awareness. • Proficient in the use of Microsoft Office applications such as Microsoft Word and Excel, Powerpoint, Project and Visio. • Knowledge of Property Management System, Guest Service Agents - Priority Services Centre • Answer & direct all internal & external incoming calls of the hotel in a prompt manner. • Answer guests’ questions and assists them with their needs, ensuring all requests are followed through and completed in a timely manner. • Take requests for wake-up calls and follow through to ensure guests receive their wake-up call at the requested time. • Handle guests’ complaints and resolve them in a calm, professional and timely manner. • Ensure accurate and relay to guests’ messages promptly. • Communicate situations where guests are dissatisfied or experiencing a problem and offer/discuss the resolution to the Manager on Duty promptly. • Diploma Certification or higher. • A minimum of 2 years' experience in a • Strong operational background with good organizational, analytical and problem solving skills will be a key factor to succeed in this role. • Must have the ability to handle multiple tasks simultaneously and work well under pressure. • Possessed pleasant voice with excellent telephone etiquette. • Must be computer literate and possessed effective communication skills, both verbal and written. • Proficient in the use of Microsoft Office applications such as Microsoft Word, Excel, Power-point, Project and Visio. Appropriate secretarial certification will be an added advantage. • Must be willing to work any day of the week and on rotational shift or when business needs demands. • Maintain up-to-date hotel information of events and activities so that guests will receive accurate and prompt information when requested. • Perform functions of premium concierge service and requests. • Respond to emergency situations in a calm and effective manner according to hotel guidelines. • Ensure that all individual, team and department KPI’s are achieved. Room Service Telephone Sales Agents • Assist the IRD & Private Bar Leadership team in the following: • Assist in setting up IRD & Private Bar in each room for the opening. • Assist in setting up the IRD & Private Bar workstations & pantries. • Attend all Pre-Opening Orientation & Training sessions. • Assist in the Recruitment of staff for IRD & Private Bar. • Take food & beverage orders via the phone and upsell whenever possible. • Provide food & beverage service to guests according to IRD & Private Bar specifications, courteously and efficiently. • Assist in maintaining cleanliness and organization of the IRD & Private Bar areas and equipment. • Assist the IRD & Private Bar leadership team in taking orders, retrieve and serve F&B orders into the rooms and other designated areas. • Exceed guest expectations. • Completion of high school “O” Level. • Diploma in any field is an advantage. • Minimum 1.5 years’ experience in customer service / guest contact roles, preferably in a hospitality organization. • Leadership experience is an advantage. • Proficient in verbal and written English. • Ala-carte service experience. • Bartending experience is an advantage. • Micros & Respak Proficient. • Micros knowledge. Guest Service Agents - Front Office • Perform check-in and check-out process of hotel guests. Guest Service Supervisors - • Supervise the luggage room and monitor baggage handling requests. Guest Service Agents - Concierge • Handles guests’ requests and inquiries. Guest Service Agents - • Handle luggage for arriving and departing guests. Guest Service Agents - • Provide business services to guests. >Pre-Opening • Acquire soft and technical skills as well as awareness of events and facilities of Marina Bay Sands including gaming, food & beverage and entertainment to deliver the set level of service standard for grand opening. • Assist the Duty Manager with administrative duties and setting up of the FOH and BOH for the grand opening. >Post-Opening • Be responsible to attend to the needs and wants of the guests and ensured that they are fulfilled according to the set standards and to guests’ satisfaction. • Demonstrate an enjoyment and enthusiasm for work through effective relationships with other staff and by adopting a “can do” approach to tasks. • Anticipate guest needs, respond promptly, maintain positive guest relations and ensure guest satisfaction at all times. • High school graduate or equivalent vocational school certificate. • Experience in a similar capacity in a 5-star deluxe hotel will be preferred. • Be proficient with LMS and all relevant property management systems. • Advanced understanding of food and beverage skills including in-suite dining and wine and spirits knowledge. • Fluent in English, knowledge of additional languages is an advantage. • Have exceptional customer service skills and be passionate about it. • Always keep guest information confidential and only discuss details relevant to service delivery. > Pre-Opening • Assist in the management, coaching and development of • Assist the Duty Manager with administrative and set-up duties as required. > Post-Opening • Be responsible for supervising the daily operations of the Paiza Butler Services and ensuring smooth operation to achieve maximum guest satisfaction and maintaining set customer service standards. • Be responsible for managing the shift and ensuring the • Assist in the management, coaching and development of • High school graduate, certificate or diploma in hospitality management. • Hospitality related certificate. • 2 years' supervisory experience in the Front of House of a 5-star deluxe hotel. • Experience in Butler Services or Executive Club Operations preferred. • Be proficient with LMS and all relevant property management systems. • Knowledge of Food & Beverage service, including In Suite Dining. • Good knowledge of wines and spirits. • Fluent English and Mandarin, knowledge of an additional language(s) e.g. Japanese, Korean is an advantage. VIP Services Officers > Pre-Opening • Assist in the management, coaching and development of Premium Services Services Agents to ensure competence, performance and readiness for grand opening. This includes training, coaching, conducting performance reviews and counselling of staff in accordance with Marina Bay Sands Performance Management System. • Assist the Duty Manager with administrative duties and setting up of the FOH and BOH for the grand opening. > Post-Opening • Responsible for supervising the daily operations of the Paiza Reception and ensuring smooth operation to achieve maximum guest satisfaction and maintaining set customer service standards. • Responsible for managing the shift and ensuring check-in, check-out and related services are provided to guests and visitors to Marina Bay Sands in accordance with set service standards. • Exhibit exceptional customer service at all times to both guests and fellow employees when communicating instruction, information or advice ensuring the information is received in a timely manner and understood. • High school graduate, or diploma in hospitality management. • Hospitality related certificate. • 2 years' supervisory experience in the Front of House of a 5-star deluxe hotel. • Be proficient with LMS and all relevant Property Management Systems. • Fluent in English and Mandarin, knowledge of an additional language(s) e.g. Japanese, Korean is an advantage. • Have exceptional guest relation skills and be passionate about looking after people. • Maintain confidentiality of guest information and pertinent hotel data. • Exceptional professional presentation and grooming, with a sense of style. VIP Services Agents • Check-in and check-out VIP guests. Sands Sky Club Supervisors > Pre-Opening • Assist in the management, coaching and development of Executive Lounge Agents to ensure competence, performance and readiness for grand opening. This includes training, coaching, conducting performance reviews and counselling of staff in accordance with Marina Bay Sands Performance Management System. • Assist the Executive Lounge Manager with administrative duties and setting up of the FOH and BOH for the grand opening. > Post-Opening • Responsible for supervising the daily operations of the Executive Lounge and Rooms operations and ensuring smooth operation to achieve maximum guest satisfaction and maintaining set customer service standards. • Responsible for managing the shift and ensuring check-in, check-out and related services are provided to guests and visitors to Marina Bay Sands in accordance with set service standards. • High school graduate, or diploma in hospitality management, hospitality related certificate. • 2 years' supervisory experience in the Front of House of a 5-star deluxe hotel. • Experience in Executive Club operations preferred. • Be proficient with LMS and all relevant Property Management Systems. • Fluent in English and Mandarin, knowledge of an additional language(s) e.g. Japanese, Korean is an advantage. • Have exceptional guest relation skills and be passionate about looking after people. • Maintain confidentiality of guest information and pertinent hotel data. • Exceptional professional presentation and grooming, with a sense of style. • Be willing to work any day and any shift. Sands Sky Club Agents • Perform check-in and check-out process of Sands Sky Club guests. Guest Service Agents - Pool & Recreation • Maintain cleanliness of pool areas. Guest Service Supervisors - Valet • Supervise the operations of valet parking. Guest Service Agents - Valet • Handle incoming and outgoing valet parking vehicles. Supervisors - Car Park • Supervise the day-to-day operations of car parking services Taxi Coordinators • Provide guest assistance at the taxi stand. Transportation Coordinators • Operate the day-to-day vehicle deployment operations. Traffice Wardens • Direct traffic flow in the porte cochere. Drivers • Transporting guests to their requested destinations. Housekeeping Wardrobe Supervisors • Ensure all activities the Wardrobe department is running in a smooth and efficient operation. • Act as a team leader and manage the Wardrobe Attendants to ensure the highest possible level of guest service is given. • Carry out minor repair and alteration work with wardrobe equipment observing safety standards. • Provide on-the-job training to all Team Members in the Wardrobe Department. • Supervise the distribution and proper cleaning of Team Member uniforms and linen. • Check the quality of all uniforms and linens to ensure that they are in immaculate condition. • Keep records of spare uniforms and update records constantly. All lost and condemned uniforms should be accounted for. • Maintain records of all incoming/outgoing uniforms. Keep in touch with vendors on shortage and record when they are received. • Maintain proper supplies, equipment safety, energy saving, neatness, cleanliness of Wardrobe Department. • Work closely with Engineering Department for repairs and maintenance of the Autovalet System. • Maintain close liaison with laundry service company to ensure the service provided meets the standards. • Provide feedback on Team Member performance to Wardrobe Manager. Report disciplinary problems to Wardrobe Manager and participate in the counseling of Team Members. • Assist team members with any issues they have with their uniforms. • Vocational school certificate. • At least 3 years' experience as Supervisor in a similar role. Uniform Attendants Seamstresses • Ensure proper fit of new uniforms and proper repair of existing uniforms. • Fit and tailor new uniforms for staff. • Perform emergency repairs of guest and employee clothing. • Assist in issuance of employee uniforms as and when necessary. • Ensure all (sewing) machines are properly working. • Able to perform shift work. • Capable of operating: Single Needle, Double Needle, and other sewing machines. Housekeeping Coordinators • Ensuring the forwarding and receiving of all information pertaining to the department. • Receive, record, and distribute various reports / information. • Prepare assignments for morning / evening room attendants. • Prepare Housekeepers report morning / evening. • Receive, record, and transmit guest requests accurately. • Responsible for entering accurate room status into computer daily and investigate discrepancies. • Maintain and update administrative data. • Maintain key control. • Monitor lost property. • Maintain monthly attendance records. • Coordinate & follow up with Engineering department on all maintenance requests. • Well groomed & energetic. • English speaking. • Enjoys working with people of different nationalities. • Able and willing to work in a variety of shifts including weekends. • Exceptional guest relations and communication skills. Linen & Supply Attendants - Laundry • Process, sort and organize hotel linens and towels for cleaning. • Deliver guest and or employee laundry and organize dry cleaning pick-up and returns. • Pick up of dirty linen from the linen chute room and deliver dirty linen to the loading dock. • Collect clean linen from the laundry and distribute the linen in the pantries. • Pick up of guest supplies from the general stores and distributing to the pantries. • Ensure a clean and tidy linen room at all times. • Report to Supervisor for any misuse of Food & Beverage linen and uniforms. • Report to Supervisor of any items in need of maintenance. • Carry out special duties that are assigned by Superiors. • Enthusiastic, courteous & helpful to colleagues & customers. • Good understanding of the job. • Adaptability & integrity. • Responsible with the willingness to overtake ownership. Laundry Coordinators • Support and assists the Departments in daily administrative duties. • Must maintain a sense of urgency and respond quickly to all requests with the highest level of professionalism. • Handle and logging calls and requests, and assist with other projects during slow periods. • Must be organized, personable and enthusiastic individual that keeps confidentiality as the highest priority. • Other responsibilities may include but are not limited to receiving incoming calls, handling guest and associate requests. • Maintain various tracking and filing systems, acting as a liaison between departments, generating reports and creating presentations. Responsible for interacting with inter-department clients and associates (and guest) to ensure excellent guest service. • Must have a pleasant disposition, good interpersonal skills. Floor Supervisors • Supervise, train and monitor the work of Room Attendants in the cleaning and servicing of guest rooms, corridors and service areas; • Plan duty rosters and allocate rooms and areas for cleaning; • Ensure a high level of hygiene and customer service standards are met • Prior experience in hospitality industry • Be able to speak English & Mandarin • Able to work 3 rotating shifts Room Attendants • Thorough cleaning of guestrooms consists of replacing all linen and towels in the room, vacuuming and dusting, replacing guest supplies, and thorough bathroom cleaning. • Notify the Housekeeping Management or the Engineering Department of any maintenance or repair that needs to be done. • Must be very responsive to guest requests and be able to communicate easily with them in English. A second language is a plus. • Must be able to work a flexible shift. Bending and lifting are part of the job. • Anticipate guest needs, respond promptly and acknowledge all guests, maintain positive guest relations and ensure guest satisfaction at all times. • Good customer service, communications and interpersonal skills are a must. • Preferably (at least) 2 years' experience. Able to speak and understand simple English. Retail Retail Shop Supervisors • Monitor daily shop operations Guest Service Agents – Retail Shop • Handle all retail sales. Security Security Officer • Maintain Security by ensuring a safe and secure environment for Team Members and customers at the Integrated resort. • Ensure optimum guest service through the delivery of excellent customer service. • Perform roving and static security functions at assigned posts and areas. • Escort personnel or carry valuables as assigned or directed. • Effectively participate in the management of potential safety hazards including fire alarms, emergency situations, bomb threats and building evacuation. Surveillance Surveillance Operators • To provide monitoring to all; Gaming and Non-Gaming areas open to cash handling, analyse and report on any illegal or suspicious activity observed within the boundaries of Marina Bay Sands Singapore. • Observe and analyse Gaming and Non-Gaming cash handling activities using an advanced CCTV Digital network system. • Monitor, detect and report on any irregular, suspicious and illegal activities. • Comply with “Company Code of Ethics, Conduct and Professional Behaviors” policies. • Have a high level of integrity and honesty with the ability to maintain confidentiality of sensitive information. • Have good organisational skills, an eye for detail and possess a solid work ethic. • Proficiency in MS Office applications. • Police Background clearance required. • Completion of Junior College required. • Available to work any day of the week and any shift. • Have a well groomed, professional appearance. • No experience required as all training will be provided. • Fluent in spoken and written English. Resorts World Sentosa 1 - Costume Specialist 2 - Make-up & Wig/Hair Artiste For the 2 positions below (1 - Costume Specialist and 2 – Make-up & Wig/Hair Artiste), interested applicants can submit their resumes to: We regret that only shortlisted candidates will be informed. Costume Specialist Responsibilities · Provide theatrical costume dresser services, quick change, preset & standard wardrobe track duties to support large scale productions · Machine wash, hand wash or dry clean theatrical costumes for use in daily resort operations · Restock costumes daily and maintain inventory of costumes & accessories · Ensure quality control of costumes by working with costume supervisor & costumer fabrication team Requirements · Prior experience in the costume/wardrobe department of a theatre, film or television setting preferred · Familiar with basic alterations and use of sewing machines · Relevant trade school certification or *ESS WPLN 4-5 · Able to converse in English · Able to perform shifts including weekends & public holidays Make-up & Wig/Hair Artiste Responsibilities · Facilitate and oversee daily application of make-up/prosthetics · Style and set wigs/hair for theatrical/production purposes Requirements · Minimum 2 years of related experience in a television, motion picture and/or theatrical environment preferred · Extensive knowledge of wigs/hair application preferred · Relevant trade school certification or *ESS WPLN 4-5 · Able to converse in English · Able to perform shifts including weekends & public holidays Casino Croupier • Deal table games efficiently • Provide excellent customer service • Ensure maximum games security • Good mental numeric skills or ESS WPLN 4 - 5 • Able to converse in English, knowledge of a second language is an added advantage • Normal colour vision, meet minimum height requirement • Male - >1.65m, Female - >1.58m • Able to perform shifts including weekends & public holidays (Good performers will be considered for fast-track to assume supervisory roles) Slots Ambassador • Maintain efficiency & security of Slots operations • Promote casino membership enrollment & related promotional activities • Ensure strictest compliance with regulatory requirements, established policies, standard operating procedures, internal controls & service standards • Proficient in spoken & written English, knowledge of a second language is an added advantage • Normal colour vision • Able to perform shifts including weekends & public holidays Cage Cashier • Perform cashiering duties • Account for all commodities & financial instruments at the cashier counter • Perform counting functions in the soft count room • Ensure strictest compliance within regulatory requirements, established policies & standard operating procedures • Prior experience working in a bank or cashiering function preferred • GCE `N’ level with credit in Mathematics or ESS WPLN 4 - 5 or equivalent • Normal colour vision • Able to perform shifts including weekends & public holidays Universal Studios® Crew (Part-time/Casual) • Provide outstanding service to customers • Work closely with supervisors to monitor & improve work processes & ensure cleanliness, orderliness & safety compliance • Perform various administrative duties & paperwork • Minimum 1 year customer service experience preferred • Able to converse in English. Knowledge of a second language or dialect is an advantage • Basic computer skills Sales Associate (Full-time/Casual) • Provide outstanding service to customers • Perform sale of merchandise & accessories & cashiering duties • Perform stock take & stock replenishment when required • Minimum 1 year in retail sales preferred • Possess basic computer skills • Strong interpersonal & communication skills • Able to perform shifts including weekends & public holidays Technician • Conduct safety test, maintain & repair major attraction equipment • Perform efficient system recovery & fault rectification • Perform spares, consumables stock-up & other workshop activities • Minimum 3 years in similar role • Experience in attractions ride maintenance/animation or shows/rides control preferred • Higher Nitec/Nitec in Mechanical/Electrical/Electronics Engineering or equivalent • Able to converse in basic English Hotels Bellman • Assist guests with luggage upon arrival & departure • Orientate guests on facilities in hotel & rooms • Ensure prompt delivery of guests' parcels/items • Minimum 1 year in customer service with prior experience in similar role preferred • Able to converse in basic English, knowledge of a second language is an added advantage Room Attendant • Clean guestrooms and bathrooms • Report room defects and replenish guest amenities & supplies • Provide guests with information on hotel services, facilities and other amenities • Prior experience in similar role preferred • Candidates may be considered for other sections such as linen rooms, public area maintenance, guest laundry and staff uniform F & B F&B Supervisor • Assist the Outlet Manager in all restaurant operations • Maintain high service standard & provide outstanding service to customers • Assist in meeting sales & profit targets • Minimum 2 years experience as F&B Captain /Supervisor, preferably in the hotel industry • Basic computer skills • Knowledge of recipes and beverage service standards • Proficient in written and spoken English, knowledge of a second language is an added advantage F&B Captain • Assist the Supervisor to plan, direct and coordinate all restaurant operations • Ensure quality and standard of services are maintained including operation, cleanliness and maintenance of the work areas • Minimum 2 years as F&B Captain/Senior Waiter or Waitress, preferably in the hotel industry • GCE O Level or equivalent, with basic computer skills • Knowledge of recipes and beverage service standards Waiter/ Waitress (FT / PT / Casual) • Greet and seat guests in a fast & courteous manner • Provide outstanding service to customers, ensure operations efficiency & maintain cleanliness of work areas • Minimum 2 years in similar role, preferably in the hotel industry • Able to converse in basic English, knowledge of a second language is an added advantage Bartender (FT / PT) • Serve guests in accordance with the hotel standard of beverage quality, presentation & sanitation • Assist the Outlet Supervisor in bar operations • Provide outstanding service to customers, ensure operations efficiency & maintain cleanliness of work areas • Minimum 1 year in similar role, preferably in the hotel industry • Knowledge of beverage service standards • Able to converse in basic English, knowledge of a second language is an added advantage Commis Cook (FT / PT / Casual) • Plan, prepare & set up areas of food production in the designated kitchen outlets • Provide quality service in accordance with outlets standards & plating guide specifications • Maintain sanitation of work areas & equipment in accordance with health regulations & hotel requirements • Minimum 1 year in similar role, preferably in hospitality/food services industry • Culinary certificate • Team player & able to converse in basic English Steward (FT / PT / Casual) • Operate dishwashing machine to clean designated cafeteria/kitchen wares according to hotel specifications & standards • Clean & maintain equipment & work areas • Complete special cleaning projects as assigned • Prior experience in stewarding preferred • Team player & able to converse in basic English Facilities Technician • Carry out repairs, servicing & maintenance work, as well as inspection of internal systems • Document utility/ service readings & plant/system operating conditions •Supervise & monitor the work of external contractors • Operate & manage the BAS system to monitor M&E services • Minimum 1 year in building maintenance in commercial/residential/retail complexes or hotels • NITEC in Electrical / Mechanical / Plumbing / Refrigeration / Building or Certificate from a recognised training institute • Able to perform shifts including weekends and public holidays Handyman • Perform day-to-day checking of resort wide facility systems, taking records, & report defects to duty manager • Provide efficient & effective caretaking support for routine facility work • Undertake fixing & repair in mechanical, electrical, water supply, plumbing, carpentry & building-upkeeping, & other services • Some past working experience in a similar environment is preferred • Proficient in written & spoken English, knowledge of a second language is an added advantage • Able to work in a hot & humid working environment Security Resort Security Control Supervisor • Monitor the Resort's premises through CCTV Monitoring System • Detect & respond to security alarm signal or any other potential risks • Communicate & mobilise ground resources to handle security, fire safety & medical emergencies • Coordinate with the Business Units on incidents & emergencies according to Call Tree procedures & update the Incident Management System • Minimum 1 year in operating Security Control System & CCTV Monitoring System • Secondary education or ESS WPLN 4-5 or SIRD-license • Proficient in IT skills Patrol Supervisor • Patrol & supervise security-related operations at the assigned zones (i.e to be able to control, contain, and/or neutralise any robbery, criminal hostage or criminal attack) • Operate the Resort’s Access Control system, Visitor Management System, Incident Management System, Digital Trunked Radio System, Lost & Found Property, X-ray security screening systems &/or processes • Direct & mobilize resources available to execute/ implement approved security, fire response, medical emergency or crisis management plans & procedures • Minimum 3 years in supervising security operations • Secondary education or *ESS WPLN 4-5 or SIRD-license • Proficient in IT skills • For Casino Security, candidates must be minimum 21 year of age • For Resort Security, candidate must possess at least a Class 3 Driving license Casino Security Officer • Report any irregularities & ensure safe delivery of the chips & drop boxes between designated office/chip bank & gaming tables • Monitor the pedestal lights system to determine the eligibility of patrons entering the Casino • Perform checks on patrons at the entry & exit points according to Casino Regulatory Authority requirements • Perform general security duties as assigned • Secondary education or *ESS WPLN 4-5 or SIRD-licence • Proficient in written and spoken English, knowledge of a second language is an added advantage • Able to perform shifts including weekends & public holidays (For Casino Security Officer position, candidates need to be physically fit because they have to carry boxes of chips. Also need to be at least 1.65m.) Traffic Traffic Warden (Casual) • Partner the authorities to redirect & resolve traffic congestion along the roads leading into or leaving the Resort • Carry out action against illegal or indiscriminate parking • Direct & control crowds • Facilitate fire drills & evacuation exercises • Minimum 1 year in similar role • Knowledge of traffic signs, signages, rules & regulations, & traffic accident procedures is an advantage • Proficient in written & spoken English, knowledge of a second language is an added advantage • For part-time positions, retirees & students are welcome & students must be minimum 18 years of age • Able to perform shifts including weekends & public holidays
