The private security sector consists of around 48,000 licensed security officers and 250 security agencies providing protection services to the public and private domain. Over the years, NTUC has been working closely with government agencies, statutory boards, industry associations, education institutions, training providers, organisations and the union to push for a more productive workplace and to continually improve the value of the job of a security officer.

As part of their licensing conditions, security agencies have to pay and train their security officers according to the Progressive Wage Model for the security sector. The PWM was developed by the Security Tripartite Cluster, which comprises a representative from the unions, industry associations, service providers and buyers, and Government. The PWM provides a clear progression pathway for security officers to earn higher wages as they become more skilled, more productive and take on higher job responsibilities.

To ensure that security personnel are trained with the necessary skills, a skills framework is also developed to cover both rank-and-file and PME jobs in the industry:

  • As workers get better trained, workplaces must also become more productive in tandem.
  • The security Industry Digital Plan is an easy-to-use, step-by-step guide to help small and medium enterprise (SME) security agencies adopt digital technologies at each stage of their growth.


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